Common Questions Answered
What This Page Covers and Still Have a Question?.
What This Page Covers
This page answers the questions most frequently asked by players on the platform. It covers how money moves in and out, what verification means, how the site behaves on a phone, and the rules around session limits and account ownership. Each answer is written to give you a clear, direct answer first, then a short explanation. If you need details that go beyond what is here, the easiest way is to open the live chat at the bottom of the lobby and ask a team member directly.
Still Have a Question?
If your question is not listed here, the quickest way to get an answer is through the live chat feature inside the lobby. The team is available around the clock and can respond in English or Bahasa Malaysia. You can also check the terms page linked in the footer of the site for the full set of rules. That page covers everything from bonus conditions to account closure procedures in more detail than this FAQ.
Related: Live Games, Mini Games, Slot Games, promotions, and the blog running now.
The common ones
Does the site work on a mobile phone without an app?
On a small screen the lobby reshapes itself for touch controls and a simplified layout, so you can tap buttons and scroll menus easily with your thumb. No download is needed—just open the browser on your phone, go to the site, and log in as usual.
Are there fees on a deposit?
Limits and timings are set by the payment channel rather than by the site, so they rarely change. Touch ’n Go and Boost are the fastest listed here.
What is the minimum deposit?
The minimum deposit is RM30. This amount applies to all payment methods available in the cashier, including e-wallets like Touch 'n Go and GrabPay, as well as bank transfers and online banking. Deposits below RM30 will not be accepted by the system.
When does a payout arrive?
E-wallet payouts land in 5–15 minutes. A bank transfer settles within one working day, subject to the nightly cut-off. The cashier lists Touch ’n Go, Boost and FPX.
What does a first deposit cost?
The floor is RM30 through Touch ’n Go and Boost, or RM50 by direct bank transfer.
Are balances and bets shown in ringgit?
Yes, every number on the site—your balance, your bet amount, your win, and your transaction history—is displayed in Malaysian ringgit (RM). This applies to both the desktop lobby and the mobile browser version, so you never need to convert currencies in your head.